Retail Education
Managerial Staff Bundle Overview
Developing Employees
Courses at this level build on foundational skills to help employees strengthen product knowledge, improve selling techniques, and support in-store success.
Inventory Management, Retail Pricing
Basic Inventory Management
Duration: ~25 minutes | Course Code: NHPA_020
This course introduces employees to inventory processes including ordering, receiving, stock rotation, and auditing. It helps associates maintain accurate inventory levels, reducing shrinkage and improving in-stock rates for customer satisfaction.
Basic Retail Pricing
Duration: ~25 minutes | Course Code: NHPA_025
Employees are introduced to retail pricing strategies including markup, margin, competitive pricing, and discounts. Associates gain an understanding of how pricing impacts profitability and customer perception, strengthening their business awareness.
Basic Retail Accounting
Duration: ~25 minutes | Course Code: NHPA_021
This course explains key financial terms and documents, including income statements, balance sheets, and basic financial ratios. Employees learn how accounting connects to store operations, helping them appreciate the financial drivers behind business success.
Loss Prevention: External Theft
Duration: ~20 minutes | Course Code: NHPA_028A
Focuses on strategies employees can use to prevent external theft, such as monitoring suspicious behavior, controlling high-risk areas, and using deterrence techniques. Associates become proactive partners in protecting store profitability.
Loss Prevention: Internal Theft
Duration: ~20 minutes | Course Code: NHPA_028A
Employees learn how to recognize signs of internal theft and understand reporting procedures. Training emphasizes ethical behavior, accountability, and creating a secure environment among staff, building a culture of honesty and trust.