Retail Education
Floor Staff Overview
Developing Employees
Courses at this level build on foundational skills to help employees strengthen product knowledge, improve selling techniques, and support in-store success.
Hardware Retailing
Member Bundle Price: $199 per person
Non-Member Bundle Price: $399 per person
Course Length: ~720 Mins | ~12 Hours
Certificate: Shareable certificate issued upon successful completion
Delivery Mode: 100% online (self-paced) — via desktop, tablet, and mobile devices
Included Courses:
Electrical, Power Tools, Plumbing, Paint & Decorating, Lawn & Garden, Heating & Cooling, Hardware & Fasteners, Hand Tools
Suggested Learner Profile:
Perfect for junior team members who need to learn:
- Product lines in hardware
- Building materials such as paints & tools
- Seasonal categories
Overview
Best for salesfloor and seasonal staff needing foundational product knowledge across categories such as hardware, paint, garden, tools, and seasonal departments.
Basic Training in Building Material Retailing
Member Bundle Price: $199 per person
Non-Member Bundle Price: $399 per person
Course Length: ~450 Mins | ~7.5 Hours
Certificate: Shareable certificate issued upon successful completion
Delivery Mode: 100% online (self-paced) — via desktop, tablet, and mobile devices
Lumber, Engineered Wood, Millwork, Windows & Doors, Siding & Roofing, Insulation, Cabinets, Interior Surfaces
Suggested Learner Profile:
Perfect for junior team members who need to learn:
- Product lines in hardware
- Building materials such as paints & tools
- Seasonal categories
Overview
Best for salesfloor and seasonal staff needing foundational product knowledge across categories such as hardware, paint, garden, tools, and seasonal departments.
Paint Training
Member Bundle Price: $199 per person
Non-Member Bundle Price: $399 per person
Course Length: ~75 Mins | ~1.25 Hours
Certificate: Shareable certificate issued upon successful completion
Delivery Mode: 100% online (self-paced) — via desktop, tablet, and mobile devices
Basic Paint Sales, Coatings Specialist, Paint Customer Service Specialist
Suggested Learner Profile:
Perfect for junior team members who need to learn:
- Product lines in hardware
- Building materials such as paints & tools
- Seasonal categories
Overview
Best for salesfloor and seasonal staff needing foundational product knowledge across categories such as hardware, paint, garden, tools, and seasonal departments.
Project Pro & Loss Prevention
Member Bundle Price: $199 per person
Non-Member Bundle Price: $399 per person
Course Length: ~340 Mins | ~5.7 Hours
Certificate: Shareable certificate issued upon successful completion
Delivery Mode: 100% online (self-paced) — via desktop, tablet, and mobile devices
Electrical Fixture, Exterior Painting, Fixing a Leaky Toilet, Home Weatherization, Installing Electrical Outlets and Switches, Lawn Mower Care, Lawn Repair, Plumbing Supply Lines, Priming & Painting Interior Walls, Refinishing an Antique, Repairing Drywall, Replacing a Faucet, Spring Lawn Care, Planting & Pruning Trees & Shrubs, Deck Maintenance & Repair, Loss Prevention: External Theft, Loss Prevention: Internal Theft
Suggested Learner Profile:
Perfect for junior team members who need to learn:
- Department leads and shift supervisors
- Experienced sales associates with 1–3 years in retail
- Employees seeking to develop specialized knowledge and sales responsibility
Overview
Targeted to staff managing customer projects, like DIY builds, renovations, and installations. Ideal for inside sales reps, paint desk associates, and hardware consultants. Recommended for team leads and managers monitoring shrink, implementing store safety measures, and coaching frontline staff on theft deterrence practices.
Retail Education Super Bundle
Supply-Build Canada members can receive an exclusive deal to buy the Beginner Staff, Floor Staff and Managerial Staff bundles for Retail Education for only $599!