FISH! Your Way to Better Customer Service
The FISH! videos share lessons from the lively Pike Place Fish Market in Seattle, where tossing fish turned into world-class customer service.
They show how small actions can make a big difference using four simple ideas:
- Be There – Give people your full attention.
- Play – Have fun at work.
- Make Their Day – Do something special for others.
- Choose Your Attitude – Bring your best self to work.
It’s all about creating energy, joy, and great customer experiences.
It’s a quick watch with big takeaways, watch the video through our LMS.
If you do not have an account with our LMS, members can sign up for free and also have access to our BMF series.
